Across the SAP S/4HANA market, a consistent challenge is emerging. While many organisations achieve technical go live, the business value that underpinned the original investment often remains unrealised. Benefits tracking fades post implementation, adoption plateaus after hypercare, process discipline weakens, and innovation capabilities - particularly via SAP Business Technology Platform - are underleveraged.

In this session, we challenge the traditional project centric mindset that treats S/4HANA as a one-off deployment. Drawing on industry insights and real-world transformation experience, we explore why value leakage occurs post go live and what leading organisations are doing differently to prevent it.